REFUND & RETURN POLICY
Returns
At MY STORE, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your order.
Please provide your order details and clear photographs or videos showing the issue so that we can review your request.
Damaged or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, please contact us before attempting to install or modify the product. We will review the situation and provide the appropriate solution.
Refunds
Once a return or refund request has been reviewed and approved, the applicable refund will be processed according to the original payment method where possible.
Processing times may vary depending on the payment provider or financial institution.
Non-Returnable Situations
A return may not be accepted if the product has been damaged through misuse, improper installation, modification, negligence, or normal wear and tear.
Contact Us
For return or refund assistance, contact: